Health Insurance Coverage

All initial consultation costs are covered by the Government Medical Services Plan (MSP) of British Columbia, WCB, ICBC or RCMP. Patients arriving from other provinces in Canada, with the exception of Quebec, are also covered through the reciprocal billing program that the British Columbia Government Medical Services Plan has with other Canadian provincial counterparts.

All investigative procedures including X-rays, CAT Scans, MRIs, bone scans and blood tests may also be ordered through the Government Medical Services Plan without cost to the patient.

Therapeutic services including manual therapy and some medical procedures are also included under the umbrella of Government Medical Services Plan coverage.

Other medical therapies including Medical Acupuncture, Prolotherapy and Kinesiology Spinal Conditioning Sessions may not be covered by these agencies, but may be paid for by extended health insurance policies that may be organized through your employment or by having purchased these extended coverage policies yourself.

Please inquire at reception if you have any specific questions about your coverage and our staff will be pleased to assist in providing you with the appropriate documentation to make sure your claims through your extended health benefit insurers are properly handled. Although the clinic does not bill your extended health-care provider directly, our staff will extend whatever assistance we can to facilitate providing you with the documentation to receive expeditious reimbursement.

Payment for uninsured services can be paid at the time of service by cash, cheque, debit cards, Visa or MasterCard. Payment is expected when service is rendered.

The Chronic Back Pain Clinic does not offer financing for treatment however we recognize that there are instances when financial situations are strained. Should you have any difficulties in paying your account, please talk to our staff at the front desk and we will do all that we can to see that your medical needs are met and a payment plan accommodated.

There are times when you may require a report to document your care in our clinic. These are not services that are generally covered by your individual Government Medical Services Plan (MSP) policy and the clinic will ask for payment for these services. This policy does not apply to the normal practice of providing documentation to extended health insurance agencies for purpose of reimbursement of services by third party insurers.

Detailed medical reports requested by employers, insurance companies or lawyers for purposes of compensation may not be paid for by the requesting party. In cases where it is specified that patients are responsible for payment, you will be notified and the service fee for these services will be discussed with you prior to preparation of your report.